SUSpension

Want the best for your mountain bike? Our extensive and varied suspension expertise guarantees the best service for your well-loved ride.

At the heart of every full-suspension bike are four components: rear shock, rear linkage, fork, and dropper seatpost. When they’re serviced and working as they should, you’ll both enjoy riding your bike more and ensure that it’ll be working well for years to come.

Book a Suspension Service

Why choose MBW Santa Fe for your suspension service?

Suspension is our specialty.

Prior to starting MBW Santa Fe, I was a full-time suspension specialist in BTI’s Factory Service department and I created the suspension program at the now-closed Mellow Velo. I’ve worked on most everything out there and take great pride in my work.

We have a dedicated suspension bench in the service area.

This means that your suspension will be worked on in conjunction with the rest of your bike, in the same place, by the same mechanic. Once your suspension components are serviced and reinstalled, we give the bike a thorough test ride to make sure everything’s working as it should. We can advise if additional services are recommended, and let you know if there’s specific things about your bike to be aware of.

We’re fast.

Other shops generally ship out rear shocks for full services, meaning you’ll be waiting at least a couple weeks to ride your bike again. Here at MBW Santa Fe, our ability to perform these services on most rear shocks from FOX and RockShox means you’re generally back riding in 1–3 days.

We keep suspension parts in stock.

We stock all common service kits from FOX and RockShox. Interested in changing your volume spacers? We stock most common FOX and RockShox spacers and are happy to advise. Need a rear linkage service? We stock most sizes of Enduro(R) MAX suspension bearings and are ready to replace them as needed. Our bearing press and extraction tools from Enduro(R) mean that this work is done properly and efficiently.

We are a FOX dealer.

As a FOX dealer, we can get service parts quickly and process warranty claims. If you’re booking a full service for your FOX rear shock and want to change your shock’s tune, we can assist.

We Love to ride too!

Are you someone who does most of the work yourself on your bike, and want to get just your fork/shock/dropper serviced? If you’re an experienced DIYer and remove the component(s) yourself prior to service, we’ll discount posted labor rates by 15%.

Our Suspension Services

Mountain Annual

If you've been riding your mountain bike hard all season long, and/or just figure it needs a lot of love, the Mountain Annual service is for you. This comprehensive service combines everything included in the Pro Tune, Linkage Service, Dropper Service, and Complete Suspension packages. You'll save $$ versus a la carte, and you can expect your well-loved MTB to ride like a new bike. Labor price includes installation of any necessary components; required parts are additional.
Full Suspension Package

Highly recommended every 50-100 hrs to keep your bike feeling great. This service combines the Rear Shock Air Can Service and the Fork Lowers/Air Spring Service. Headset overhaul, new shock bushings, and rear linkage check included. For most full suspension mtbs, it’s ideal to service the fork and shock at the same time.
Rear Shock / Air Can Service

Recommended every 50-75 hrs. Air can service includes full cleaning of shock prior to service. New air spring seals, sag ring, and shock bushings installed. Rear linkage, shock controls and damper system assessed.
Fork Lowers / Air Spring Service

Recommended every 50-75 hrs. Fork service includes thorough cleaning prior to service. Fork controls and damper system function are assessed, and headset is overhauled.
Dropper Post Service

Recommended every 75-100 hrs. Your dropper lives a pretty tough life, and is always exposed to dirt and mud. Give yours a new lease on life with a basic service. Included is a new dust wiper seal, small brass keys that keep your saddle straight, and a thorough cleaning of all moving parts. Seatpost brands supported include OneUp, BikeYoke, PNW Components, SDG, KS, and Rockshox.
Complete Fork Service

Recommended every 150-200 hr. If you're in this neighborhood for ride time or your fork has been through a lot, the damper system needs service to ensure it keeps working as it should. Damper is serviced according to manufacturer's procedure, and all applicable seals/oils replaced. Air spring and lower leg service also performed.
Complete Rear Shock Service

Recommended every 150-200 hrs. If you're in this neighborhood for ride time on your shock or know it's been through a lot, a complete air can/damper service is needed to ensure continued reliability. Common signs of damper trouble include lockout issues, excessive shock noise, and decreasing performance. Damper is serviced according to manufacturer's procedure, and all applicable seals/oils replaced.
Rear Linkage Service

Recommended every 150-200 hrs. If your rear linkage needs service, symptoms may include play in the rear end of the bike and creaking noises. This is often due to bearing wear and dirt contamination, and with a service these symptoms can be eliminated. Our Enduro® bearing press and extraction tools and in-stock selection of Enduro® MAX suspension bearings mean that this work is done properly and efficiently.